I had just moved to town, and suddenly noticed issues while braking. I made an appointment online after reading many reviews and looking over their website. A little while later I received a phone call to verify the appointment and asked what the issue seemed to be. They moved my appointment up two hours the next day. In the mean time, my boyfriends trucks abs system was on the fritz, so we called and they got his car in right away. Both vehicles were fixed and on the road the next day. I felt comfortable knowing they were licensed technicians and was never made to feel inferior or taken advantage of. There was a charge for the inspection, but I felt better knowing they were looking at the whole vehicle. They emailed a list of suggested repairs with a quote, and then asked how I would proceed. Glad I found this company on my first try here.